Privacy Notice

Privacy Notice

At Elite Diagnostic Solutions, we are committed to protecting and respecting your privacy.

This policy explains when and why we collect personal information about you, how we use it, the conditions under which we may disclose it to others, how we keep it safe and secure and your rights and choices in relation to your information.


Any questions related to this policy should be sent by email to 

Who Are We?

In this policy ‘Elite Diagnostic Solutions’, ‘we’, ‘us’ or ‘our’ means:

  • Elite Diagnostic Solutions T/A Elite Automotive Diagnostics Ltd
  • Registered Address: 29, Spurwells, Ilton, Ilminster - TA199HP 

How we collect information about you

We obtain information about you in the following ways

  • Information you give us directly: For example when you contact us or purchase a product.
  • Social Media: When you interact with us on Social Media platforms we may obtain information depending on your privacy settings on these platforms.
  • Public Information: We may obtain information through publicly available sources, for example Social Media, Companies House, Websites.

What information is collected about you

The personal information we collect, store and use might include:

  • your name and contact details (including postal address, email address and telephone number)
  • any other personal information shared with us.

How and why is your information used?

We may use your information for a number of different purposes, which may include:

  • providing you with the services, products or information you asked for.
  • processing orders that you have submitted
  • carrying out our obligations under any contracts entered into between you and us
  • keeping a record of your relationship with us

How long is your information kept for?

We keep your information for no longer than is necessary for the purposes it was collected for. The length of time we retain your personal information for is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfil our statutory and regulatory obligations (e.g. tax/accounting purposes).

How long is your information kept for?

We do not sell or rent your information to third parties.

We do not share your information with third parties for marketing purposes.

We may pass your information to our suppliers for the purposes of product warranty registration

Cookie Policy

This site uses cookies which are required by our content management system.

We do not use cookies to track your browsing or to collect any information from you apart from cookies that are required to allow our online store to function.